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The Get Heard Academy Unveils Two New Courses to Help Struggling Business Owners Retain Customers

The Get Heard Academy Unveils Two New Courses to Help Struggling Business Owners Retain Customers

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Earlier in the week, Get Heard Academy unveiled its newest post, 12 Keys to Retaining Customers in Economically Challenging Times. In the post, Get Heard Academy (GHA) not only shared four podcast episodes that could help those struggling to retain customers but also unveiled two new courses.

  1. How to Retain Customers and Keep Them Coming Back
  2. How to Master the Customer Service Experience

Inside these courses, business owners should expect checklists, guides, and eBooks to help them achieve their goal of retaining customers during this difficult economic time, or as the post says, “With people having limited funds, the question arises: How can you convince them to spend with you? How do you ensure your voice is heard amidst the competition?”

The Get Heard Academy Shares ‘The Experience Advantage’ to Help Struggling Business Owners Retain Customers

The Get Heard Academy Shares ‘The Experience Advantage’ to Help Struggling Business Owners Retain Customers

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On Monday, October 27, 2025, Get Heard Academy unveiled its newest post, 12 Keys to Retaining Customers in Economically Challenging Times. In the post, Get Heard Academy (GHA) reveals four free podcast episodes available to business owners in any industry. They will appear on the GHA YouTube channel at www.youtube.com/@emprepgha. Here is a peek at their titles.

 

  1. Episode 1: What Makes Customers Fall in Love with Your Brand
  2. Episode 2: Inside the Psychology of the Service Recovery Paradox
  3. Episode 3: How to Turn Complaints into Customer Loyalty
  4. Episode 4: Why Customers Remember Feelings More Than Products

 

Some of the things you will learn about include:

  1. How customers favor brands that are authentic and provide excellent service
  2. The cruciality of emotional connections and personalized experiences
  3. How to foster a sense of community and enhance brand loyalty
  4. How well-handled service failures increase customer loyalty
  5. The essentiality of effective recovery strategies

 

Click the links to visit the episodes and gain insight to help you retain customers today.

Get Heard Publishing House Author John Wayne Houston Featured in the Kitsap Sun

Get Heard Publishing House Author John Wayne Houston Featured in the Kitsap Sun

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On Saturday, October 25, 2025, Author John Wayne Houston appeared in the Kitsap Sun. The author of the article, Kederang Ueda, provides a clear summary of John’s journey. Of course, we already know John’s story, as we sat with him for months helping him craft his book, Return to the Sunlight, into a masterpiece that weaved together years of heartache, heartbreak, and recovery into a story others would understand. Now, the world is seeing his message on stages.

Since the launch of his book, John has received numerous speaking opportunities. He is breaking into spaces previously unopened to him. His story has been the same for years, but there is something special about being called a published author. Now, his message can reach millions of people —people he may never meet —not for lack of trying. At age seventy-one, he is pouring as much energy and time into sharing the message with anyone who will hear. Heartbreak and heartache are not the end. It is only the beginning of the incredible journey God has in store for you. That is his story in two lines, but you can read the rest for yourself when you get a copy of his book. Just click here.

Please read the full article about his journey, book, and upcoming event using the following link. Will you be next to share your story, to be heard?

 

One-time addict who turned life around at Olympic College returning to share memoir

By Kederang Ueda

https://www.kitsapsun.com/story/news/2025/10/25/john-houston-comes-back-to-olympic-college-bremerton-with-life-story/86858190007/.

Get Heard Publishing House Author John Wayne Houston to Be Inducted into the Hazen High School Hall of Fame

Get Heard Publishing House Author John Wayne Houston to Be Inducted into the Hazen High School Hall of Fame

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On Monday, September 29, 2025, at 9:30 AM PT, author John Wayne Houston will be honored with an induction into the Hazen High School Hall of Fame. He is being recognized for his extraordinary contributions to youth and community advocacy within the Renton community. This event marks a significant return to the school where he excelled as an athlete and where his life’s journey began, ultimately shaping his desire to help others.
 
In his inspiring book, Return to the Sunlight, Houston details the highs and lows of his high school days, which led him on a path to seek redemption later in life. As he returns to Hazen, he will be celebrated once more as an outstanding figure, this time for his life-changing and transformative impact on those who, like he once was, need someone to be their voice and guide.
 
Following the ceremony, John Wayne Houston will be available to sign copies of his book, which is available on Amazon.com. Click or copy the link to order your book and have it signed after the event.
 
 
**Event:** Hazen High School Hall of Fame Induction Ceremony
**Date:** Monday, September 29, 2025
**Time:** 9:30 AM PT
**Location:** Hazen High School, 1101 Hoquiam Ave NE, Renton, WA 98059
 
 
 
*Get Heard Publishing House is a subdivision of Elevated Missions PREP, Inc.