{"id":756,"date":"2025-10-29T00:00:00","date_gmt":"2025-10-29T00:00:00","guid":{"rendered":"https:\/\/emprepinc.com\/gh\/?p=756"},"modified":"2025-10-27T19:46:52","modified_gmt":"2025-10-27T19:46:52","slug":"the-get-heard-academy-shares-the-experience-advantage-to-help-struggling-business-owners-retain-customers","status":"publish","type":"post","link":"https:\/\/emprepinc.com\/gh\/?p=756","title":{"rendered":"The Get Heard Academy Shares &#8216;The Experience Advantage&#8217; to Help Struggling Business Owners Retain Customers"},"content":{"rendered":"<!-- wp:themify-builder\/canvas \/-->","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":757,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[51,1,53],"tags":[68,69,61],"class_list":["post-756","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business","category-divisional-news","category-gha","tag-business","tag-customer-service","tag-get-heard","has-post-title","has-post-date","has-post-category","has-post-tag","has-post-comment","has-post-author",""],"builder_content":"<p>\u00a0<\/p><p>On Monday, October 27, 2025, Get Heard Academy unveiled its newest post, <em>12 Keys to Retaining Customers in Economically Challenging Times<\/em>. In the post, Get Heard Academy (GHA) reveals four free podcast episodes available to business owners in any industry. They will appear on the GHA YouTube channel at <a href=\"http:\/\/www.youtube.com\/@emprepgha\">www.youtube.com\/@emprepgha<\/a>. Here is a peek at their titles.<\/p><p>\u00a0<\/p><ol><li><a href=\"https:\/\/youtu.be\/1dO21s3RulY\" target=\"_blank\" rel=\"noopener\">Episode 1: What Makes Customers Fall in Love with Your Brand<\/a><\/li><li><a href=\"https:\/\/youtu.be\/Zvcme04hH34\" target=\"_blank\" rel=\"noopener\">Episode 2: Inside the Psychology of the Service Recovery Paradox<\/a><\/li><li><a href=\"https:\/\/youtu.be\/rz86xbj12FI\" target=\"_blank\" rel=\"noopener\">Episode 3: How to Turn Complaints into Customer Loyalty<\/a><\/li><li><a href=\"https:\/\/youtu.be\/oaeqmgmkTq4\" target=\"_blank\" rel=\"noopener\">Episode 4: Why Customers Remember Feelings More Than Products<\/a><\/li><\/ol><p>\u00a0<\/p><p>Some of the things you will learn about include: <\/p><ol><li>How customers favor brands that are authentic and provide excellent service<\/li><li>The cruciality of emotional connections and personalized experiences <\/li><li>How to foster a sense of community and enhance brand loyalty<\/li><li>How well-handled service failures increase customer loyalty<\/li><li>The essentiality of effective recovery strategies<\/li><\/ol><p>\u00a0<\/p><p>Click the links to visit the episodes and gain insight to help you retain customers today. <\/p>","_links":{"self":[{"href":"https:\/\/emprepinc.com\/gh\/index.php?rest_route=\/wp\/v2\/posts\/756","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/emprepinc.com\/gh\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/emprepinc.com\/gh\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/emprepinc.com\/gh\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/emprepinc.com\/gh\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=756"}],"version-history":[{"count":8,"href":"https:\/\/emprepinc.com\/gh\/index.php?rest_route=\/wp\/v2\/posts\/756\/revisions"}],"predecessor-version":[{"id":765,"href":"https:\/\/emprepinc.com\/gh\/index.php?rest_route=\/wp\/v2\/posts\/756\/revisions\/765"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/emprepinc.com\/gh\/index.php?rest_route=\/wp\/v2\/media\/757"}],"wp:attachment":[{"href":"https:\/\/emprepinc.com\/gh\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=756"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/emprepinc.com\/gh\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=756"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/emprepinc.com\/gh\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=756"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}